Data Retention Policy
Review the current data retention policy for VRCloud.
This Data Retention Policy explains how Prestige Vision Inc. ("Company", "we", "us", or "our") retains and manages personal data collected from users of our services. Our commitment is to ensure that your data is handled securely and in compliance with all applicable laws and regulations.


1. PURPOSE

The purpose of this policy is to outline the principles and procedures for retaining personal data, ensuring compliance with legal obligations, and maintaining data privacy and security.

2. SCOPE

This policy applies to all personal data processed by Prestige Vision Inc. We do not collect or store credit card data. Payment processing is handled by Stripe, which securely manages and stores all payment information.

3. TYPES OF DATA COLLECTED

3.1 Mandatory Information

  • Email Address: Required for login and communication.
  • Password: Required for account security.
  • Full Name: Required for user identification.


3.2 Optional Information

  • User Photo: For profile customization.
  • Website: To provide additional context about the user.
  • Company: To associate the user with their organization.
  • Phone Number: For communication and notification.
  • Country: For regional customization and support.


4. RETENTION PERIOD

  • Email Address, Password, Full Name, and Phone Number: Retained for as long as the account is active and for a period of 3 years after account closure to comply with legal obligations and facilitate account recovery if needed.
  • User Photo, Website, Company, and Country: Retained for as long as the account is active and for a period of 3 years after account closure, unless the user requests earlier deletion.
  • Payment Information: Not collected or stored by us. Managed by Stripe, which has its own data retention policies.


5. DATA DELETION

Once the retention period has expired, we will securely delete or anonymize the data. Users can also request the deletion of their data at any time by contacting us via our Contact Form.

6. CUSTOMER RIGHTS

Users have the right to access, rectify, or delete their personal data. They can exercise these rights by contacting us via our Contact Form. We will respond to all requests within a reasonable timeframe and in accordance with applicable laws.

7. COMPLIANCE

Our data retention practices comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection laws. We are committed to ensuring that personal data is processed securely and responsibly.

8. SECURITY MEASURES

We implement a variety of security measures to maintain the safety of your personal data. This includes using encryption technologies and secure servers to protect your information during transmission and storage.

9. REVIEW AND UPDATES

We regularly review and update our data retention policy to ensure it remains compliant with legal requirements and reflects best practices. Any changes to this policy will be communicated to users via our website or direct communication.

10. CONTACT INFORMATION

If you have any questions or concerns about our data retention policy, please contact us via our Contact Form.